Assisting You

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We can help you....

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Business Values - Underlying our business and a foundation to all work that we perform for our customers are a set of core values. These values are shared by all representatives of our business. They are therefore our commitment to you.

The Customer is King We look to work with you in a long-term partnership and to work closer to you than any normal customer / supplier relationship. We will invest our time and efforts in getting to understand both you and your business. We want to get to know you as a person not just as a customer. We want to add value to your business, not simply be another cost. Through this strong desire we can build up a trust and friendship which will be the foundation of our ongoing relationship. Further, by knowing each other better we can also ensure that we always act in your best interests.

No Cost Surprises On an assignment basis, we will work closely with you to fully define, in writing, the scope of the work we undertake. In striving to achieve this definition we will listen closely to your issues, your objectives and to what you wish to achieve - we will assume nothing. Then using our depth of skills and experience we will propose a solution specific to your needs. Importantly we will never promise anything we knowingly cannot deliver, either in terms of delivery timescales or solution. Once jointly agreed, and signed, we will work within the confines of the work specification, unless otherwise formally agreed in advance with you. As a consequence, all chargeable work is agreed in advance for both scope and estimated costs. Additionally, we remain fully aware that at times we are "spending your money" and commit to doing so wisely at all times. By working in this manner we remove the risks of escalating costs to you and the incidences of invoice queries.

Risk Free Guarantee Because of the way we work to fully define the scope of the work assignment, Our Guarantee to you is that should we ever invoice you for anything you were not expecting and for which you feel is not justified then we will happily credit the item.

Independent and Impartial As we are an independent organisation, without any ties with any parties we may recommend, we will always remain impartial and deliver only the most cost effective solution to meet your business needs.

No Technobable! One of our roles is to sit between you and technology. Our strength is in our ability to converse with you in language you understand, whilst simultaneously translating your technology needs into specifications ensuring delivery of the right solution for your business.

Part of YOUR team Once we are working for you, we work professionally and tirelessly to deliver our commitments. We will work closely with your team, sharing a single common objective, that of success in all we do. Where we work within your offices we will abide to your working practices, working your hours as necessary to achieve the required end result.

You are our #1 Sales person! Our number one objective in our relationship with you is to provide a best value, quality service. Your satisfaction and testimonial is the best sales collateral we can ever wish for. Therefore, so we can ensure that you are always more than satisfied, at the end of each assignment, we will discuss how we measured against the expectations we had set and importantly how we could improve on our services delivered to you.